SHIPPING INFORMATION

BILLY & BOO USE AUSTRALIA POST SERVICE SO WE CAN TRACK ALL PURCHASES THAT HAVE BEEN DELIVERED. WE ANTICIPATE TO GET YOUR ORDER PROCESSED AND DELIVERED BY THE NEXT BUSINESS DAY, HOWEVER PLEASE DO ALLOW US UP TO 3 DAYS TO POST OUT YOUR GOODS. PLEASE BARE THIS IN MIND BEFORE MAKING YOUR PURCHASE. THANK YOU.

IN THE CASE WHERE AN ITEM IS DELAYED IN POSTAGE. BILLY & BOO TAKE NO RESPONSIBILITY. IT IS UP TO THE CLIENT TO TRACK THEIR ITEM WITH THEIR GIVEN TRACKING NUMBER THROUGH AUSTRALIA POST. YOU WILL NOT BE COMPENSATED FOR UNLESS YOUR ITEM IS DEEMED FAULTY OR LOST REFER TO REFUND POLICY. OR EMAIL ENQUIRIES@BILLYANDBOO.COM FOR MORE DETAIL.

BILLY & BOO DELIVERY FEES:

SHIPPING FEES ARE AN ADDITIONAL FEE TO THE CUSTOMER.

SPEND OVER $100 ONLINE AND GET FREE EXPRESS SHIPPING IN AUS.
STANDARD SHIPPING WITHIN AUSTRALIA IS A FLAT RATE OF $10.00 AUD
EXPRESS SHIPPING WITHIN AUSTRALIA IS A FLAT RATE OF $15.00 AUD
STANDARD WORLDWIDE SHIPPING IS A FLAT RATE OF $30.00 AUD

PLEASE NOTE SOME COUNTRIES NEED TO PAY TAXES UPON ARRIVAL OF GOODS OVER A CERTAIN RETAIL VALUE. PLEASE BE AWARE OF THIS OR ENQUIRE PRIOR TO MAKING A PURCHASE. BILLY & BOO DO NOT COMPENSATE ANY PURCHASES IF A CUSTOMER REFUSES TO PAY THESE TAXES. BILLY & BOO SHIPPING PRICES EXCLUDE ARRIVAL TAXES. BILLY & BOO TAKE NO RESPONSIBILITY FOR ARRIVAL TAXES TO THE CUSTOMER.

TRACKING YOUR ORDER:

ONCE YOUR ORDER IS SHIPPED YOU WILL BE GIVEN A TRACKING NUMBER. YOU CAN TRACK YOUR ORDER BY ENTERING YOUR TRACKING NUMBER ON THE AUSTRALIA POST WEBSITE.